Dynamics CRM Integration for a leading provider of portable toilets, offices, and containers
Challenges
- The client was looking to simplify sales operations by implementing the Dynamics CRM Sales module.
- Integration with Business Central for multiple Legal Entities using Custom API.
- Custom reports and dashboards in CRM.
- Integration of Dynamics CRM with 3rd party applications like 3CX and Syrinx.
Technology
The client implemented Dynamics CRM with the following modules:
- Dynamics CRM Sales Module
- Syrinx (3rd Party ERP)
- 3CX (Telephonic)
Results
- Streamlined Sales team operations and management in CRM.
- Enhanced customer journey.
- CRM and Business Central integration for multiple legal entities.
