Migration from Dynamics NAV to Business Central with DynamicSmartz for a Leading Portable Toilets Supplier
Challenges
The main challenges faced by the client were:
- Integration Schedules: Difficulty in managing and coordinating integration timelines.
- Syrinx Application Integration: Challenges in integrating the Syrinx application using SQL database through Remote Desktop Protocol (RDP).
- Data Migration: Complications in migrating existing data from Syrinx into CRM, requiring a streamlined process.
Technology
Microsoft Dynamics CRM
Results
- Streamlined sales operations and management in CRM.
- Enhanced customer journey.
- Combined multiple legal entities from CRM to Business Central.
- Seamless customers and vendor integration from CRM to Syrinx systems.