The Definitive Guide to Field Service Management with Dynamics CRM

Field service management organizations are under increasing pressure to perform work faster, enhance profitability, and build a loyal customer base. However, many times the necessary tools and processes aren't in place to help you deal with fragmented intake issues, misunderstanding between the office and technicians, scheduling issues, and rising fleet costs. These challenges can be handled with robust Field service management solution based on Microsoft Dynamics 365, allowing you to boost productivity and improve the way your team operates.

With D365 Field Service, your entire team, whether in the back office or in the field, will get the information they need at their fingertips to make better business decisions, complete projects faster, and boost customer satisfaction on every contact.

Some of the key highlights of this whitepaper include: